A complete customer engagement platform
Loyalty, rewards, gift cards, and marketing automation, unified in one secure cloud platform built for multi-store brands.
Flexible Loyalty Programs
Reward customers the way that fits your business model.
- Spend-based: points per dollar of qualifying spend
- Visit-based: bonus points per visit with daily caps
- Item-based: points per qualifying product
- Include or exclude specific item groups from accrual
- Configurable point expiry windows
Reward Tiers & Store Credit
Reward customers the way that fits your business model.
- Spend-based: points per dollar of qualifying spend
- Visit-based: bonus points per visit with daily caps
- Item-based: points per qualifying product
- Include or exclude specific item groups from accrual
- Configurable point expiry windows
Gift Card Management
Full stored-value gift card lifecycle and processing.
- Issue, activate, deactivate, recharge, and redeem
- Reloadable and bearer cards
- Append-only signed-entry value ledger
- Race-safe redemption to prevent double-spend
- Optional gift card design catalog
Marketing Automation
Reach the right members on the right channel.
- Mass email and bulk SMS campaigns
- App push notifications and promotion
- Audience segmentation and targeting
- Per-recipient delivery and bounce tracking
- Built-in channel opt-in and consent records
Customer Apps & Sign-Up
Make joining effortless and engagement constant.
- AdvEntGala branded customer mobile app
- In-store Android tablet enrollment
- QR code web portal, no login required
- Real-time balances and transaction history
Security & Multi-Tenancy
Enterprise-grade isolation and protection.
- Strict per-store-group data isolation
- JWT-based API authentication
- Encrypted PII and audited admin actions
- Role-based access for admins and CSRs
Customer Wallet Management
Give every member a secure digital wallet. Customers keep an advance balance on deposit and use it whenever they need it for the purchase of goods, while refunds for returned items flow straight back into the wallet.
- Deposit advance balance into the wallet at any store, in the app, or online
- Spend the wallet balance on any purchase, at any store in the group
- Purchase returns deposited directly into the wallet as instant credit
- Real-time wallet balance in the customer app and QR web portal
- Append-only wallet ledger so every deposit, payment, and refund reconciles