Last updated: June 2026
AdvEntVIPClub, operated by Sypram Software ("we", "us", "our"), is committed to protecting the privacy of the businesses and customers who use our customer loyalty platform. This policy explains what we collect, why, and how we keep it safe.
We collect information needed to provide loyalty, rewards, and marketing services:
We use information to operate the loyalty platform, calculate and track points and rewards, send communications that members have consented to receive, provide reporting to client businesses, and maintain the security and integrity of the service.
Marketing messages are sent only to members who have given explicit, per-channel consent (email, SMS, or push). Members can withdraw consent or unsubscribe at any time, and our systems record and honor these preferences.
We protect personal information using encryption at rest, role-based access controls scoped to each client-group, JWT-based authentication, and multi-tenant isolation that prevents one business from accessing another's data.
We retain data for as long as needed to provide the service and meet legal obligations. Where a "right to be forgotten" request applies, records are anonymized rather than hard-deleted to preserve the integrity of loyalty ledgers, in line with applicable law.
We do not sell personal information. We share data only with service providers necessary to operate the platform, and only under contractual confidentiality obligations.
Questions about this policy? Contact Sypram Software at 5 Clyde Road, Suite 101, Somerset, NJ 08873, by phone at 732-875-3851, or by email at info@AdvEntVIPClub.com.