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Privacy Policy

Last updated: June 2026

AdvEntVIPClub, operated by Sypram Software ("we", "us", "our"), is committed to protecting the privacy of the businesses and customers who use our customer loyalty platform. This policy explains what we collect, why, and how we keep it safe.

1. Information we collect

We collect information needed to provide loyalty, rewards, and marketing services:

  • Account data — business name, admin contact details, and login credentials (passwords are stored only as salted hashes).
  • Customer data — on behalf of our client businesses, we process loyalty member details such as name, email, phone, ZIP code, transactions, points, and rewards.
  • Consent records — per-channel marketing opt-ins, including when and where consent was captured.
  • Usage data — basic technical information needed to operate and secure the service.

2. How we use information

We use information to operate the loyalty platform, calculate and track points and rewards, send communications that members have consented to receive, provide reporting to client businesses, and maintain the security and integrity of the service.

3. Marketing consent

Marketing messages are sent only to members who have given explicit, per-channel consent (email, SMS, or push). Members can withdraw consent or unsubscribe at any time, and our systems record and honor these preferences.

4. Data security

We protect personal information using encryption at rest, role-based access controls scoped to each client-group, JWT-based authentication, and multi-tenant isolation that prevents one business from accessing another's data.

5. Data retention & your rights

We retain data for as long as needed to provide the service and meet legal obligations. Where a "right to be forgotten" request applies, records are anonymized rather than hard-deleted to preserve the integrity of loyalty ledgers, in line with applicable law.

6. Sharing

We do not sell personal information. We share data only with service providers necessary to operate the platform, and only under contractual confidentiality obligations.

7. Contact us

Questions about this policy? Contact Sypram Software at 5 Clyde Road, Suite 101, Somerset, NJ 08873, by phone at 732-875-3851, or by email at info@AdvEntVIPClub.com.